Last updated: August 2026
PawAura Studio operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). PawAura Studio is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
We may collect or process the following categories of personal information:
- Contact details including your name, address, billing address, shipping address, phone number, and email address.
- Financial information including payment card information, transaction details, and other payment details.
- Account information including your username, password, security questions, preferences and settings.
- Transaction information including the items you view, put in your cart, or purchase.
- Communications with us including information you include in communications with us.
- Device information including information about your device, browser, or network connection and your IP address.
- Usage information including information regarding your interaction with the Services.
How We Use Your Personal Information
- Provide, Tailor, and Improve the Services. We use your personal information to process payments, fulfill orders, manage your account, arrange shipping, and create a customized shopping experience.
- Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing communications by email.
- Security and Fraud Prevention. We use your personal information to authenticate your account and provide a secure payment and shopping experience.
- Communicating with You. We use your personal information to provide customer support and maintain our business relationship with you.
- Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process.
How We Disclose Personal Information
We may disclose your personal information to vendors and third parties who perform services on our behalf, business and marketing partners, and as required by law.
Your Rights and Choices
Depending on where you live, you may have rights to access, delete, correct, or port your personal information. You may also have the right to opt out of targeted advertising. To exercise any of these rights, please contact us.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, please email us at info@pawaura.studio or contact us at:
HONGKONG PAW CASTLE LIMITED | PawAura Studio
RM 701, UNIT 127, 7/F, TWR B, New Mandarin Plaza, 14 Science Museum Rd, Tsim Sha Tsui, Hong Kong